Privacy Policy

Effective Date: October 7, 2026

Ridgeview Wellness & Rejuvenation, PLLC respects your privacy. This Privacy Policy explains how information may be collected, used, disclosed, and protected when you use our public website or communicate with us through general website features.

This website Privacy Policy is separate from any Notice of Privacy Practices that may apply to protected health information collected or maintained as part of healthcare services.

Information You Choose to Provide

You may provide personal information when you contact Ridgeview, request information, request an appointment, or otherwise communicate with us.

Depending on how you interact with us, this may include your name, email address, telephone number, appointment request information, and information contained in a message you choose to send.

Please do not send urgent or highly sensitive medical information through a general website contact form, ordinary email, or social media direct message.

Information submitted through a designated patient, intake, booking, or healthcare system may be subject to additional privacy protections and separate privacy notices.

Information Collected Automatically

The website platform, hosting provider, or other services necessary to operate the website may automatically collect limited technical information or use cookies or similar technologies for website functionality, security, performance, user preferences, or basic traffic measurement.

These technologies may be enabled automatically by the website platform rather than specifically installed by Ridgeview.

How We May Use Information

Ridgeview may use information to:

• Respond to inquiries

• Provide requested information

• Manage appointment-related communications

• Operate and improve the website

• Maintain website and business security

• Comply with legal or regulatory requirements

• Communicate with you when you have requested or consented to communication

Ridgeview does not knowingly sell identifiable patient or medical information to third parties for advertising purposes.

Service Providers

Ridgeview may use trusted third-party service providers to support ordinary business operations, including website hosting, business email and communications, appointment scheduling, and payment processing.

Ridgeview uses Google Workspace for business email and related communications.

Healthcare information requiring additional legal protection will be handled in accordance with applicable healthcare privacy requirements.

Healthcare Information

Medical or health information provided in connection with actual healthcare services may be subject to federal or state healthcare privacy laws and Ridgeview’s separate privacy practices.

If Ridgeview is required to maintain a HIPAA Notice of Privacy Practices, that notice governs Ridgeview’s uses and disclosures of protected health information covered by HIPAA.

In the event of a conflict concerning protected health information, the applicable Notice of Privacy Practices controls.

Website Tracking

Ridgeview has not intentionally installed third-party advertising or behavioral tracking tools such as:

• Google Analytics / GA4

• Google Ads tracking

• Meta / Facebook Pixel

• TikTok Pixel

• Hotjar

• Microsoft Clarity

• Session-recording or heat-map software

The website platform, hosting provider, or services required to operate the website may nevertheless use built-in cookies, analytics, or similar technologies for functionality, security, performance, preferences, or basic traffic measurement.

Ridgeview does not intentionally connect advertising or behavioral tracking technologies to its patient appointment-booking system.

Social Media

Ridgeview maintains social media accounts, including a business Instagram/Meta account.

These are separate third-party services.

If you follow a link from the Ridgeview website to Instagram, Meta, or another social media platform, your interaction with that platform is governed by that company’s privacy policies and settings.

Having a Ridgeview social media account does not mean advertising tracking technologies have been intentionally installed on the Ridgeview website.

Legal and Safety Disclosures

Ridgeview may disclose information when reasonably necessary to comply with applicable law, regulation, court order, legal process, licensing requirement, professional obligation, or lawful government request.

Information may also be disclosed when reasonably necessary to protect the safety, rights, property, or security of Ridgeview, its patients, website users, or others.

Security

Ridgeview uses reasonable administrative, technical, and physical measures appropriate to the nature of the information being handled.

However, no website, email, electronic communication, or internet transmission can be guaranteed to be completely secure.

Data Retention

Information is retained only as long as reasonably necessary for the purpose for which it was collected, to provide requested services, maintain appropriate business or healthcare records, meet legal and regulatory obligations, resolve disputes, or enforce agreements.

Healthcare records may be subject to separate retention requirements.

Children’s Privacy

This public website is not directed to children under 13, and Ridgeview does not knowingly use the website to collect personal information directly from children under 13 without appropriate parental involvement.

Healthcare services provided to minors are subject to applicable consent, privacy, and clinical requirements.

Your Choices

You may choose not to provide information through the website and may contact Ridgeview through another available method.

Depending on applicable law and the type of information involved, you may have rights regarding access to, correction of, or other action concerning certain personal information.

Healthcare information may be subject to additional patient rights described in the applicable Notice of Privacy Practices.

Third-Party Websites

Links from Ridgeview’s website to outside websites, including our external booking platform and social media platforms, are governed by those third parties’ own privacy policies.

Changes to this Privacy Policy

This Privacy Policy may be updated periodically. The effective date at the top indicates when it was most recently revised.

For general questions, email hello@myridgeview.com. Existing patients may call or text the number listed on our booking page for scheduling or to request a treatment follow-up. Please don’t send sensitive medical information or treatment photos through the general website form or Instagram DMs. Contact me for the appropriate way to share clinical information. Messages are not monitored continuously. For a medical emergency, call 911.