Appointment &
Cancellation Policy

Effective Date: October 7, 2026

Ridgeview Wellness & Rejuvenation reserves dedicated appointment time for each patient. We appreciate as much notice as possible when an appointment needs to be changed.

Cancellation and Rescheduling

Appointments canceled or rescheduled with less than 24 hours’ notice may be subject to a $25 late cancellation fee.

Patients who do not attend a scheduled appointment and do not cancel in advance may be charged a $50 no-show fee.

A valid payment method may be required to reserve an appointment.

We understand that emergencies and unexpected circumstances occur. Ridgeview may waive a cancellation or no-show fee at its discretion based on the circumstances.

Late Arrival

Patients who arrive late may have their treatment shortened, modified, or rescheduled to avoid delaying other appointments.

If there is not enough remaining appointment time to perform treatment safely and appropriately, the appointment may need to be rescheduled.

Illness or Changes in Health

Please contact Ridgeview before your appointment if you develop an illness, infection, significant skin irritation, cold sore, new medical condition, pregnancy, medication change, or another issue that may affect treatment.

Ridgeview may recommend postponing treatment when medically appropriate.

Neuromodulator Follow-Up

Neuromodulator patients are welcome to return for a complimentary follow-up evaluation approximately two weeks after treatment.

This allows us to assess treatment response, symmetry, movement, and the overall result.

The follow-up evaluation itself is complimentary.

Any additional units or additional treatment performed during the follow-up are charged at the current treatment rate.

Provider Cancellations

Occasionally Ridgeview may need to reschedule an appointment because of illness, emergency, weather, equipment issues, product availability, or another circumstance outside our reasonable control.

When this occurs, Ridgeview will make reasonable efforts to notify the patient and reschedule the appointment. Patients will not be charged a cancellation fee when Ridgeview cancels the appointment.

By scheduling an appointment, patients acknowledge this Appointment and Cancellation Policy.